B&G Growson (Trading As Manara Skin Clinics and formerly Faceworks) is committed to protecting and respecting your privacy. By visiting www.manaraskinclinics.com (“Website) you are accepting and consenting to the practices described in this policy.
The data controller is B&G Growson, a company incorporated in Ireland by Companies Registration Office with Company Number No. 516702 and having its registered office address Mooreen House, Newlands Cross, Dublin, Mooreenaruggan, Dublin Ireland.
We recommend that you read this Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Notice, then you can click on the relevant link below to jump to that section.
Information you provide to us
Certain parts of our Website may ask you to provide personal information voluntarily: for example, we ask you to provide your name, contact details and payment details in order to purchase products from us or to set up an online account, or your email address to sign up to receive a newsletter and/or to submit enquiries to us.
When you visit our Website, we may collect certain information automatically from your device. Specifically, the information we collect automatically may include information like your IP address, browser-type, the URL of the previous web site you visited, your ISP, operating system and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.
Collecting this information enables us to better diagnose problems with our server and to administer our Website, as well as understand the visitors who come to our Website, where they come from, and what content is of interest to them. This information aids us in merchandising and in developing the design and layout of the Website. Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading ‘Cookies and similar tracking technology’ below.
Under no circumstances do we rent, trade or share your address or e-mail address with any other company for their marketing purposes. We may use the information we collect through our Website for a number of reasons, including to:
We will only process personal information in ways that are compatible with the purpose we collected it for, or for the purposes you later authorise. Before we use your personal information for a purpose that is materially different than the purpose we collected it for or that you later authorised, we will provide you with the opportunity to opt-out.
We may share and disclose your personal information to other third parties in the following circumstances:
If you are a visitor/customer located in the European Economic Area (“EEA”), our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to enter into a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests, we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the ‘How to contact us’ heading below.
Like all e-commerce web sites, we use ‘cookies’. Cookies are bits of information that are stored on your computer by your web browser. Although our cookies don’t store any of your personal information, they do allow us to do things like keep items in your shopping cart between visits or during the same visit or provide you with a more personalised user experience.
Whether you want your web browser to accept cookies or not is up to you. The ‘Help’ portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to be notified when you receive a new cookie, or how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the website of its manufacturer.
We use a third-party service provider to serve ads on our behalf across the Internet and sometimes on our Website. They may collect anonymous information about your visits to our Website, and your interaction with our products and services. They may also use information about your visits to this and other Web sites to target advertisements for goods and services.
This anonymous information is collected by a pixel tag, which is industry standard technology used by most major web sites. No personal information is collected or used in this process. They do not know your name, phone number, address, email address, or any personally identifying information about the user. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third -party service provider, please click here.
Your personal information may be stored and processed by us in any country where we have facilities or where we engage service providers, and your personal information may therefore be transferred to countries outside of your country of residence, which may have different data protection rules to those of your country. Where we do so, our collection, storage and use of your personal information will be in accordance with the purposes set out in this Notice.
You can direct any questions or complaints about the use or disclosure of your personal information to us at firstname.lastname@example.org. We will investigate and resolve any complaints or disputes regarding the use of personal information within thirty (30) days of receiving your complaint.
Manara Skin Clinics has further committed to cooperate and comply with the panel of European data protection authorities (EU DPAs) and the Irish Data Protection Commissioner (DPC) in the resolution of any Privacy complaints. If you have an unresolved Privacy complaint that we have not addressed satisfactorily, please contact the Data Protection Commissioner as applicable. The contact details of the DPC are:
Telephone: +353 57 8684800/ +353 (0)761 104 800
Lo Call Number: 1890 252 231
Fax: +353 57 868 4757
Data Protection Commission
R32 AP23 Co. Laois
For information on how to request access, rectification or deletion of your personal information if it is inaccurate or processed in violation of the Privacy Shield, see Section 10 below on “Your data protection rights”.
The security of your personal information is very important to us.
When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). For purchases made online with credit cards, we store your credit card number in encrypted form for a limited amount of time, and our employees do not have access to this information. We do not store PIN data or 3-digit security codes.
We use appropriate technical and organisational security measures to protect your personal information from loss, misuse, and unauthorised access, disclosure, alteration and destruction, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
You have the following rights:
If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under ‘How to contact us’ heading below. You can correct many of the details in your account by logging in to your account.
You have the right to complain to a data protection authority about our collection and use of your personal information.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” link in the marketing e-mails we send you. Alternatively, please contact us at email@example.com
Please include your complete name, e-mail address and mailing address. Note that it may take up to three business days to remove you from our marketing lists and after this point you may still receive customer service related communications from us.
Our Website contains links to websites, third party plug-ins (such as social media sharing buttons) operated by other companies. We are not responsible for the privacy practices of such other websites. We encourage you to be aware when they leave our site and to read the privacy notices of such other websites. This Notice applies solely to information collected by our Website.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Notice unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other lawful purposes.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Our services are intended for users ages 18 and older. Accordingly, we will not knowingly collect or use any personal information from persons that we know to be under the age of 18. In addition, we will delete any information in our database that we know originates from a child under the age of 18.
If you have any questions or concerns regarding the use or disclosure of your personal information, you can send an email to firstname.lastname@example.org or by contacting us at:
Please note that for the purposes of EU data protection legislation, B&G Growson Ltd (Trading as Manara Skin Clinics and formerly Faceworks) is the controller of your personal information.